First in the Family

Every day I hear stories that remind me why I love my job.  This week I met an impressive young woman whose story I would like to share.

Around seven years ago we set up the ‘Grow Our Own’ workforce programme aimed at supporting young people, Maaori and Pacific in our area, to consider a career in health with us.

The programme received a massive kick-start through our relationship with The Tindall Foundation who provided an investment in the early years of over $3 million. Sir Stephen Tindall also played a critical role to help sponsor the programme through these early stages.  This investment provided that platform for James Cook High School and Tangaroa College to come on board and enabled the creation of the Health Science Academies.

The Academies provide extra support in Science, Maths, and English to prepare students to gain entry to tertiary study, including medical school, as well as direct contact with doctors, nurses, and other clinicians in the health field. They also enabled us to showcase practical examples of the kind of work we do at Counties Manukau Health every day.

The key was to help these young people gain the relevant NCEA qualification to get into the right kinds of tertiary programmes that would ultimately led to a path back to us, with a guaranteed job once they qualified.

We understand that not every student would end up working with us. The programme not only cultivates new ambitions about a career in the health sector, but it can also lead students to a range of careers that these subjects can offer.

The rationale underpinning it was pretty simple – if we grow a workforce that reflects our community, then we can improve how we respond to our community and better meet their healthcare needs.

We know that attracting and developing talent to the health sector is a competitive business. We draw together people regionally, nationally and internationally to meet our growing workforce demands.

We also felt that investing in these young people would have a far wider reach in the community, as well as having a positive impact on their families. And that ultimately, if we’re successful, we would enable them to become the next generation of healthcare leaders in our community.

From little things, big things grow. ‘Grow Our Own’ is now working across the region, has received funding from the Government, and has been examined by other sectors to see what they might be able to replicate in their own communities.

It was therefore a hugely satisfying moment when I was having a coffee in Ko Awatea, clearing my emails, when a young woman came up and introduced herself. Her name was Fonoifafo.  Fono was part of our first cohort in the Health Science Academy at Tangaroa College, and that process inspired her into studying nursing.

She is the first crop of young people to complete the programme, and the first in her family to be university educated.  She is driven to support children and work in our community, and has been placed with our Kidz First Public Health Nursing Team.  The day she introduced herself was the first part of her induction into Counties Manukau Health as part of our 2017 Graduate Nurse intake. Throughout her studies, she also kept connected with Counties Manukau Health through Ko Awatea’s Handle the Jandal youth-led campaign.

I don’t know who was more proud.

It was satisfying to see something go from concept, to implementation, and now to see it transforming lives as we envisaged.

We’re privileged to have supported Fono to achieve her dreams. And she in turn has helped us make Counties Manukau Health a place that not only provides excellent healthcare, but also transforms the lives of those who work here.

Part of the inspiration for ‘Grow Our Own’ was my own experience. Back in the United Kingdom, I grew up in a place that was every bit as challenging as parts of our community with low levels of tertiary education, and even lower paid jobs for those who lived there.

I was lucky because a couple of people helped me. I ended up being the first person in my family to go to university. This education helped me transform my life, shaped my ambitions, and enabled me to have the life that I have today.

I can’t repay the people who helped me enough for their belief in me, but hopefully I can pay it forward to others. So thank you Fono for helping me achieve my dreams too.

What a great way to start the New Year. Thank you again Fono, and welcome to Counties Manukau Health.

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Congratulations to our CM Health cleaners

The cleaners at the Manukau SuperClinic celebrate the completion of their course
The cleaners at the Manukau SuperClinic celebrate the completion of their course

Now and then I come across a story of staff going the extra mile, whether it’s for their patients and colleagues or achieving personal and work milestones.  This week I’d like to recognise the 190 cleaners who have embarked on a Level 3 National Certificate in Cleaning and Caretaking.  This is the first, and largest intake of cleaners to undertake the course, not only locally but nationally.   I’m delighted to report that 55 cleaners have now graduated with many more to follow.

Continue reading “Congratulations to our CM Health cleaners”

Balancing Business

This week it struck me that we are all currently doing two jobs. One is ‘business as usual’ – the work we all do on a day-to-day basis to provide high quality healthcare to our patients, and the other is ‘business as unusual’ – the work we’re all doing to identify ways to improve. With the DHB on a journey to become the best healthcare system in Australasia by 2015, it’s easy to be captivated by the high-profile improvement campaigns or initiatives and forget about the wonderful work we all do on a daily basis as part of our commitment to providing quality care. In fact, the challenge we all face is to acknowledge and appreciate both. Continue reading “Balancing Business”

Our Workforce Development Pipeline

In 2009, seated between the Honourable Bill English and Sir Stephen Tindall before a Prime Ministerial Job Summit, I had a conversation which has since triggered some very exciting initiatives at CMDHB. The discussion was about the fact that healthcare is one of the biggest providers of New Zealand jobs. That’s certainly true of CMDHB – we are the biggest employer in Manukau City. Despite this, healthcare routinely imports a great deal of its workforce from overseas (myself included). Surely it makes better sense to enrich our local community with the education and jobs we can offer? Continue reading “Our Workforce Development Pipeline”