The story of our District Health Board

Our Quality Accounts are just as important as our financial accounts. Where our financial accounts tell us how we are using our money, the Quality Accounts tell us a great deal about how we are living up to the ‘granny test’ and providing the care we would wish for our loved ones to receive. In my time here I have always said that clinical quality is the only game in town. At the end of the day providing safe and high quality care to our patients is a key priority and while the Quality Accounts tell us how we are doing, it also tells a great story about how we continue to improve the care we provide. That’s a huge testament to everyone’s hard work. To tell us more about the Quality Accounts I’m joined by Gloria Johnson, Chief Medical Officer and Jo Rankine, Quality Assurance Manager.

The Quality Accounts is the most important document we publish each year and that’s because it tells the story of our District Health Board. It highlights our commitment to evidence-based quality improvement, what improvements are needed and how the public and local communities play a part in making health services better and more responsive.

So why should you take time out from your busy schedule and put this on your must-read list for this year? Here are our top six reasons:

  • The Quality Accounts have something for everyone. Regardless of where you work or what you do, there will be something of value in here for you.
  • Most people like to have their efforts recognised – and that’s what the Quality Accounts aim to do. There’s some amazing work happening across our organisation and community that you should be proud of and know about.
  • The Quality Accounts re-enforce that many heads are better than one. Our commitment to helping people stay well in the community means we partner with a range of organisations to support healthy lifestyles, on topics as diverse as smoking, alcohol and immunisation.
  • The Accounts highlight some of the areas that have made a significant improvement, for example – pressure injuries, venous thromboembolism (VTE) and Safety in Practice.
  • We recognise that consumers have a unique perspective of health services and that’s why over 1000 patients have shared important information about the experience of care they receive. Highlighted in the Accounts is the work of the Consumer Council – a group of consumers who represent the interests of patients and their families.
  • Last but not least, the Quality Accounts is an easy read, with content provided by people who work across the organisation. It’s rich in content and includes key insights, achievements and feedback from people use our services. Most of all it shows our commitment to achieving health equity so everyone has the same life chances to live healthier lives.

Please take the time to read the Quality Accounts. Each year more and more people want to contribute which demonstrates just how much we have achieved. If you have any ideas for how we can better display the Quality Accounts for 2017, we would love to hear from you. Just get in touch with Jo Rankine via email: The Quality Accounts can be found here

Author: Geraint Martin

Geraint Martin was appointed Chief Executive Officer of Counties Manukau DHB in December 2006. It is one of the largest District Health Boards in New Zealand and services a population of half a million. He has significant experience over 30 years in national policy & in managing both primary and secondary care . Previously, he was Director of Health and Social Care Strategy at the Welsh Government .He authored a radical 10 year strategy of reform, including the successful “Saving 1000 lives” Campaign.Until 2004, he was CEO at Kettering General Hospital & had held senior positions in London & Birmingham.He has worked closely with clinicians in improving clinical standards,patient safety,chronic disease management & managing acute care to reduce hospital demand.In NZ, He has promoted clinical quality and leadership as central to improving patientcare. This has led to a significant increases in productivity and access, whilst maintaining financial balance. CMH has completed in 2014 a $500 m capital redevelopment programme, the largest in New Zealand. A central part of this is the establishment of Ko Awatea,the Centre for Innovation and Research which will underpin CMH as one of the the leading health systems in Australasia.In 2008, he chaired the Ministerial Review of Emergency Care in New Zealand, and in 2013 was an member of the Expert Advisory Panel on Health Sector Performance. Geraint has an MSc in Health Policy from Birmingham University .His post-graduate work has focused on health economics and Corporate Strategy . He is adjunct Professor of Healthcare Management at AUT and Victoria University, Wellington Elected in 2006 as a Companion of the Institute of Healthcare Management, previously he was an Associate Fellow at Birmingham University.He is is Chair of the Auckland Philharmonia Orchestra, a member of the Institute of Directors, on the Board of the NZ Institute of Health Management & previously the Board of The NZ Health Quality and Safety Commission.

One thought on “The story of our District Health Board”

  1. Hi, Geraint – thanks for this reminder for CM Health staff. I often think of the more than 500,000 community members and their opportunities to celebrate goals that are achieved – after all, they are a part of every one of these goals. It would be great to have some 2017 community initiatives that a very visible to us all.

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