Moments of excellence

We have moments of excellence in our organisation every day and that’s due to the people who work here. People who are passionate about what they do and have a real ‘fire in their belly’ for providing the best care they can and making a difference. Meet Eti Televave and Tanya du Plessis, two staff members who strive to be the best in what they do, yet remain humble, thankful and determined to give back to the people and communities that supported them. Eti is a senior physiotherapist who recently graduated from a Pasifika Leadership Programme and Tanya was awarded Pharmaceutical Society of New Zealand (PSNZ) Pharmacist of the year (2015).

Pasifika Leadership Programme: Class of 2014 – 2016.

Eti’s story

The Pasifika Leadership graduates. Eti is the person kneeling. Absent from the photo is Margaret
The Pasifika Leadership graduates. Eti is the person kneeling. Absent from the photo is Margaret Tuala

In September 2014 I was blessed with the opportunity to participate in an 18-month leadership programme with the support of Margie Apa (Director of Strategic Development). Margaret Tuala (Charge Nurse Manager Ward 7) who is currently on maternity leave was also chosen to go on this journey with me.

What an amazing journey it turned out to be! Eleven Pacific leaders were chosen from Vector Energy, SkyCity, The Warehouse, Westpac, ASB, Spark, University of Auckland and BEST Training came along for the ride. We started off as complete strangers, but we finished the course as a family and we will always have each other for leadership advice and support.

Roseann Gedye (People Management), Dr Brigid Carroll (Leadership in Organisations), Dr Selina Tusitala Marsh (Pasifika Mat) and Rowena Bryce (Head of People Operations, ASB) provided the teaching and mentoring for me on this course. The lessons that I take away from these four amazing ladies will prove invaluable to me as I plan to challenge myself with different roles here at CM Health in the near future.

On Graduation night, I was proud to stand in front of an audience of executives proudly representing CM Health. I expressed my gratitude for being provided with this opportunity and recited a poem to summarise my experience:

I am forever grateful

For this chance to improve myself

I plan to give back

To Counties Manukau Health

I am a proud Samoan and even prouder that I was raised in Otara. I would love nothing more than to guide and motivate young Pacific kids of South Auckland into successful health careers.

PSNZ Pharmacist of the year

Tanya’s story

Tanya du Plessis
Tanya du Plessis

I am very fortunate to have my dream job, and can’t imagine doing anything else. I have such a fascination with infectious diseases and microbiology and that’s why I decided to study further in this field.

The Pharmacist of the year award was presented to me in recognition of excellence in professional clinical pharmacy practice by providing high-quality clinical pharmacy services that improve patient’s outcomes; raise the profile and role of clinical pharmacists, and provide a model of practice that others strive to emulate (reasons as per the PSNZ).

I was completely taken aback when the PSNZ President phoned me to advise me of the award, and seriously humbled by the thought of being chosen. I believe that it is the first time that a hospital pharmacist has been awarded the PSNZ Pharmacist of the Year award.

This award is not just a reflection on my career/achievements, but on all the support and encouragement I receive from the Infectious Diseases team and Clinical Microbiology on a daily basis. Special thanks must be given to the all the pharmacists who have contributed to my career, and especially the management and staff of the Pharmacy Department at Middlemore Hospital. I have been very fortunate to work with a group of amazing, highly motivated clinical pharmacists that challenge me to be better every day.

Eti and Tanya embody the values of CM Health and are great examples of what can happen when you challenge yourself to keep improving.   Well done Eti and Tanya on your amazing achievements.


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Author: Geraint Martin

Geraint Martin was appointed Chief Executive Officer of Counties Manukau DHB in December 2006. It is one of the largest District Health Boards in New Zealand and services a population of half a million. He has significant experience over 30 years in national policy & in managing both primary and secondary care . Previously, he was Director of Health and Social Care Strategy at the Welsh Government .He authored a radical 10 year strategy of reform, including the successful “Saving 1000 lives” Campaign.Until 2004, he was CEO at Kettering General Hospital & had held senior positions in London & Birmingham.He has worked closely with clinicians in improving clinical standards,patient safety,chronic disease management & managing acute care to reduce hospital demand.In NZ, He has promoted clinical quality and leadership as central to improving patientcare. This has led to a significant increases in productivity and access, whilst maintaining financial balance. CMH has completed in 2014 a $500 m capital redevelopment programme, the largest in New Zealand. A central part of this is the establishment of Ko Awatea,the Centre for Innovation and Research which will underpin CMH as one of the the leading health systems in Australasia.In 2008, he chaired the Ministerial Review of Emergency Care in New Zealand, and in 2013 was an member of the Expert Advisory Panel on Health Sector Performance. Geraint has an MSc in Health Policy from Birmingham University .His post-graduate work has focused on health economics and Corporate Strategy . He is adjunct Professor of Healthcare Management at AUT and Victoria University, Wellington Elected in 2006 as a Companion of the Institute of Healthcare Management, previously he was an Associate Fellow at Birmingham University.He is is Chair of the Auckland Philharmonia Orchestra, a member of the Institute of Directors, on the Board of the NZ Institute of Health Management & previously the Board of The NZ Health Quality and Safety Commission.

One thought on “Moments of excellence”

  1. I thoroughly enjoyed reading the blog. Well done Eti & Tanya. The best – “grateful, chance to improve, give back, dream job, challenging environment”. S

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