CM Health launches new values and strategic plan

Our new values
Our new values

Yesterday (10 September) CM Health launched its refreshed values and strategic plan, signaling a new and exciting era for our organisation. This work has been months in the planning with over 2000 people sharing their ideas as to how we can consistently be at our best for our patients, whaanau and families, and each other, and the choices we need to make to progress our goal to work together to achieve health equity.

While the conversations around our ‘Healthy Together’ strategy will continue (click here for our strategic plan), our new values: Kind, Valuing everyone, Together and Excellent, tell a story of how we can provide great care and a great experience at work.

So where does our story begin?

It starts 10 years ago, with some clear thinking behind what we need to do as an organisation to meet the challenges ahead, while continuing to provide safe, excellent and compassionate care.

The first phase was making sure we had the hospital infrastructure, buildings and resources, so staff can come to work and do the best job they can. As a result we now have an efficient 21st century hospital that South Auckland has badly needed for a long time.

The second phase was thinking about how we can make change happen. Change doesn’t happen by accident. In fact good, positive change certainly doesn’t happen by accident. You have to design it and build up the capability for it. You also have to experiment and find out what works and what doesn’t.   That’s why we built Ko Awatea, to bring the best thinking locally, nationally and internationally to help find the solutions to some of our challenges. And through programmes like ‘6 Hours Can Be Ours’,20,000 Days and national programmes, such as the CLAB (Central Line Associated Bacteraemia) initiative, we have clearly proven that we have the skills, the people and the methodology to make change happen.

We now move into the third phase, and look at how we can make the whole system work. This means turning our attention to improving our population health of all people in South Auckland, so we can get that balanced health system of people living long and well in the community but are treated well and kindly when they come to hospital.

Unveiling the new values and strategy are Geraint Martin CEO, Adeline Cumings Project Manager and Dr Lee Mathias Chair CM Health
Unveiling the new values and strategy are Geraint Martin CEO, Adeline Cumings Project Manager and Dr Lee Mathias Chair CM Health

At each step of the journey, we must stop and reflect and make sure that what drives us are the values that we hope to see in ourselves and more importantly the values that sit behind the granny test. I want to make sure that everyone we look after is treated like a member of our own family. Our new values will help make that happen.

I’m incredibly proud of this organisation and the people who work here.   What our refreshed strategy and values will do is build on the success of what we have done before, the success of what we have done today and the success of who we are going to be tomorrow.

Many thanks to the staff, patients, whaanau and families who shared their ideas and insights.   We couldn’t have done this without you.

In the coming months we will be sharing stories from staff, who live our values in their everyday work

In the meantime check out the strategy and values videos below. They tell a great story about our journey.



Author: Geraint Martin

Geraint Martin was appointed Chief Executive Officer of Counties Manukau DHB in December 2006. It is one of the largest District Health Boards in New Zealand and services a population of half a million. He has significant experience over 30 years in national policy & in managing both primary and secondary care . Previously, he was Director of Health and Social Care Strategy at the Welsh Government .He authored a radical 10 year strategy of reform, including the successful “Saving 1000 lives” Campaign.Until 2004, he was CEO at Kettering General Hospital & had held senior positions in London & Birmingham.He has worked closely with clinicians in improving clinical standards,patient safety,chronic disease management & managing acute care to reduce hospital demand.In NZ, He has promoted clinical quality and leadership as central to improving patientcare. This has led to a significant increases in productivity and access, whilst maintaining financial balance. CMH has completed in 2014 a $500 m capital redevelopment programme, the largest in New Zealand. A central part of this is the establishment of Ko Awatea,the Centre for Innovation and Research which will underpin CMH as one of the the leading health systems in Australasia.In 2008, he chaired the Ministerial Review of Emergency Care in New Zealand, and in 2013 was an member of the Expert Advisory Panel on Health Sector Performance. Geraint has an MSc in Health Policy from Birmingham University .His post-graduate work has focused on health economics and Corporate Strategy . He is adjunct Professor of Healthcare Management at AUT and Victoria University, Wellington Elected in 2006 as a Companion of the Institute of Healthcare Management, previously he was an Associate Fellow at Birmingham University.He is is Chair of the Auckland Philharmonia Orchestra, a member of the Institute of Directors, on the Board of the NZ Institute of Health Management & previously the Board of The NZ Health Quality and Safety Commission.

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