Congratulations to our CM Health cleaners

The cleaners at the Manukau SuperClinic celebrate the completion of their course
The cleaners at the Manukau SuperClinic celebrate the completion of their course

Now and then I come across a story of staff going the extra mile, whether it’s for their patients and colleagues or achieving personal and work milestones.  This week I’d like to recognise the 190 cleaners who have embarked on a Level 3 National Certificate in Cleaning and Caretaking.  This is the first, and largest intake of cleaners to undertake the course, not only locally but nationally.   I’m delighted to report that 55 cleaners have now graduated with many more to follow.

Congratulations to Krishna Dhani and Khamendra Prasad, who were the first to complete the course

The course re-enforces the core skills our cleaners demonstrate every day and highlights areas where they can improve.  People come away seeing the value in what they do and the important role they play in patient care – in particular, infection control.  For some this is the first time they have had the opportunity to do something, just for them, that will improve the way they work.  It’s been quite motivating and a big confidence boost for many people.

“The course has been great – it’s brought the team together.”   

“The training has re-enforced the job I do, and how I make a difference.” 

“It’s so good – we have a qualification now!”

With such a large number of cleaners taking part, it wouldn’t have been possible without the support from GM Facilities Greg Simpson and the Non Clinical Support Managers and Team Leaders.

Congratulations to all of the participants

If you know of someone who is worthy of some recognition for their efforts, email me directly on 



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Author: Geraint Martin

Geraint Martin was appointed Chief Executive Officer of Counties Manukau DHB in December 2006. It is one of the largest District Health Boards in New Zealand and services a population of half a million. He has significant experience over 30 years in national policy & in managing both primary and secondary care . Previously, he was Director of Health and Social Care Strategy at the Welsh Government .He authored a radical 10 year strategy of reform, including the successful “Saving 1000 lives” Campaign.Until 2004, he was CEO at Kettering General Hospital & had held senior positions in London & Birmingham.He has worked closely with clinicians in improving clinical standards,patient safety,chronic disease management & managing acute care to reduce hospital demand.In NZ, He has promoted clinical quality and leadership as central to improving patientcare. This has led to a significant increases in productivity and access, whilst maintaining financial balance. CMH has completed in 2014 a $500 m capital redevelopment programme, the largest in New Zealand. A central part of this is the establishment of Ko Awatea,the Centre for Innovation and Research which will underpin CMH as one of the the leading health systems in Australasia.In 2008, he chaired the Ministerial Review of Emergency Care in New Zealand, and in 2013 was an member of the Expert Advisory Panel on Health Sector Performance. Geraint has an MSc in Health Policy from Birmingham University .His post-graduate work has focused on health economics and Corporate Strategy . He is adjunct Professor of Healthcare Management at AUT and Victoria University, Wellington Elected in 2006 as a Companion of the Institute of Healthcare Management, previously he was an Associate Fellow at Birmingham University.He is is Chair of the Auckland Philharmonia Orchestra, a member of the Institute of Directors, on the Board of the NZ Institute of Health Management & previously the Board of The NZ Health Quality and Safety Commission.

One thought on “Congratulations to our CM Health cleaners”

  1. Geraint – One of my pet hates is people who view cleaners, waiting staff, flight cabin crew etc as being beneath them, at the bottom of the pecking order, and treat them as such. Your blog about the cleaners really made my day. Hopefully some of the people who i’m referring to will read your blog and have a long hard think about themselves. Best wishes – Tony

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