A Final Thank You

Our board chairman, Professor Gregor Coster, is joining me today as we both want to convey to you our gratitude for your contributions to the extraordinary year we’ve had at CMDHB.

It is extremely pleasing to reflect on the past 12 months. 2011 has been both busy and demanding but despite this, we’ve managed to excel in many areas. Thanks to all staff, we’ve treated more patients than ever before with higher quality care and in a quicker, more responsive way. That doesn’t happen by accident but through professionalism and hard work, both of which you have consistently demonstrated this year.

Some highlights which you should all be proud of are:

  • Despite seeing record numbers of patients in ED, we continued to provide top quality service and maintain our performance against the national six hour target. This confirms that we are not just the largest ED in Australasia but also the best.
  • We delivered over 500 more elective operations than in 2010.
  • At the same time, we reduced the incidences of Central Line Associated Bacteraemia which resulted in better services for patients in our Intensive Care Unit.
  • We reduced the number of falls leading to harm in the hospital, again through the excellent work of the Zero Patient Harm initiative.
  • We’ve had a 26% increase in the number of medical staff in the organisation since November 2008.

2011 has also been the year to lay foundations for the future. We know that demand on the hospital is growing and that we can’t continue working the way we have been. Instead, we need to redesign how the healthcare system works so that we’re able to provide services while allowing you, our professionals, to practise at the top of your licence. This needs to be based on really strong relationships so we’ve spent a lot of time this year fostering our relationships with our primary care colleagues; primary health organisations, particularly ProCare; the Greater Auckland Integrated Health Network (GAIHN); the National Hauora Coalition and Alliance Health Plus. The focus has been on working together to decisively begin shifting care so that people are able to stay well at home and in doing so, start easing pressure off the hospital to the effect of about 20,000 beds days. Next year we’re planning some really groundbreaking initiatives with this campaign but more on those in the new year.

For now, we send you our best wishes and hope you have a very Merry Christmas. It’s a time to reflect on what we’ve achieved, spend time with your family and whaanau, and recharge your batteries in anticipation of the year ahead. Have a safe and happy holiday, and I’ll be back here blogging on January 20.

Geraint and Professor Gregor Coster


Author: Geraint Martin

Geraint Martin was appointed Chief Executive Officer of Counties Manukau DHB in December 2006. It is one of the largest District Health Boards in New Zealand and services a population of half a million. He has significant experience over 30 years in national policy & in managing both primary and secondary care . Previously, he was Director of Health and Social Care Strategy at the Welsh Government .He authored a radical 10 year strategy of reform, including the successful “Saving 1000 lives” Campaign.Until 2004, he was CEO at Kettering General Hospital & had held senior positions in London & Birmingham.He has worked closely with clinicians in improving clinical standards,patient safety,chronic disease management & managing acute care to reduce hospital demand.In NZ, He has promoted clinical quality and leadership as central to improving patientcare. This has led to a significant increases in productivity and access, whilst maintaining financial balance. CMH has completed in 2014 a $500 m capital redevelopment programme, the largest in New Zealand. A central part of this is the establishment of Ko Awatea,the Centre for Innovation and Research which will underpin CMH as one of the the leading health systems in Australasia.In 2008, he chaired the Ministerial Review of Emergency Care in New Zealand, and in 2013 was an member of the Expert Advisory Panel on Health Sector Performance. Geraint has an MSc in Health Policy from Birmingham University .His post-graduate work has focused on health economics and Corporate Strategy . He is adjunct Professor of Healthcare Management at AUT and Victoria University, Wellington Elected in 2006 as a Companion of the Institute of Healthcare Management, previously he was an Associate Fellow at Birmingham University.He is is Chair of the Auckland Philharmonia Orchestra, a member of the Institute of Directors, on the Board of the NZ Institute of Health Management & previously the Board of The NZ Health Quality and Safety Commission.

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