Prof Gregor Coster
I’m writing this blog on the departure of the current board, to say a few words on behalf of the board and myself, and to thank you, our staff, for the valuable contributions that you make.
There is something special about Middlemore. I believe that it is to do with the culture, developed by our clinicians and staff over many years. With the best will in the world, no hospital or large organisation can function without a strong culture that reflects the values held by the people who work within that organisation. I believe that at Middlemore we have a culture that is based on respect, integrity and commitment to patients. Continue reading
Posted in Asia Pacific Forum (APAC), Capital Development, Health Targets, Ko Awatea, Localities, Middlemore Foundation for Health Innovation, Organisational Values, Patient Centred Care, Primary Care, Saving 20,000 Bed Days, Sustainability
Following on from my last blog, which outlined the many achievements we have made in regards to patient safety, I’m delighted to share some further successes with you today. I was interviewed by the New Zealand Herald recently which asked what I considered to be CM Health’s biggest innovation in the last few years and the effects this innovation has had on our organization. One of the joys of working in an organization which fosters innovation and is constantly seeking to improve is that there were many options for me to consider. There was, however, one initiative which stood out for me because of the clear and distinct difference it has made, particularly in helping address the issue of rising demand on our services. I’m speaking, of course, of the hugely successful 20,000 Days Campaign. Continue reading
You may know that I’m a great fan of Jim Collins, particularly his book Good to Great. When he looked at what characterizes successful organisations, he observed that they rarely achieve overnight success. In actual fact, such organisations work hard over a long period of time in order to build up the momentum required for that leap to greatness. People may see an organisation taking off but that belies the huge amount of effort and hard work that has led up to that point. Continue reading
During the APAC Forum, I was asked by a number of people for a list of my recommended reading materials on leadership and management. For those who are interested, I’ve included that list below and would also direct you to this books list on the Ko Awatea website for some useful, and interesting, material. Continue reading
As always, it’s great to be back at CM Health and to know that the organisation has been in such good hands while I’ve been away. Thank you to everybody who has held the fort for me, both with my blog and my other work. I’d particularly like to thank ‘Ron Ball’ (our Deputy CEO and Director Corporate & Business Services, Ron Pearson) for his honest yet positive reflections on the treatment he received at MSC and Middlemore as an anonymous patient. As staff who commented on the post pointed out, it really was a great read. Continue reading
The CEO Blog will feature posts from guests while Geraint is away. Today we’re joined by Ron Pearson, Acting CEO and Director of Corporate and Business Services. Having worked at Counties Manukau Health for many years, Ron recently saw a very different side of the organization when he had his right hip replaced at the Manukau Surgery Centre (MSC). Four months on he talks about being a patient and the care he received.
I’ve had pain in my hip for some years. When I eventually went to see my doctor about it he referred me on to a specialist, our very own Rocco Pitto, Associate Professor of Orthopaedic Surgery at MSC. After doing the usual tests and x rays, Rocco found that I had a spur on my hip joint, something which is more common among younger people when their bones are growing. He put me on a waiting list to remove the ball joint out of my hip, operate to remove the spur and then put the ball back in. Or so I thought… Continue reading
The CEO Blog will feature posts from guests while Geraint is away, including the APAC keynote speakers and Deputy CEO, Ron Pearson. Today we’re joined by Dan Heath, writer and Senior Fellow at Duke University’s CASE Centre, which supports entrepreneurs fighting for social good. Since his engaging keynote speech at APAC, CM Health staff haven’t stopped talking about ‘the Elephant and the Rider’. Here Dan answers questions about this concept and how it can be employed to achieve powerful and positive change.
What is the concept of the ‘Elephant and the Rider’ and how can it help us achieve change?
Dan Heath, writer and Senior Fellow at Duke University’s CASE Centre
It’s an analogy coined by the psychologist Jonathan Haidt – an analogy that helps us understand why we have all had the experience of simultaneously wanting to do better at something and yet finding that we undercut ourselves at every turn. Think of the new diet that we abandon on the first day or the budget that is blown in a week. Continue reading